Customisation

All customers and all service models are different and each deployment is unique.

ServiceOrchestrate has been built on the Intrexx platform by Respiro Pty Ltd. Intrexx provides a digital platform that supports rapid development through its low code model.

ServiceOrchestrate has all the functionality to support service modelling out-of-the-box and and rapid customisation to quickly reflect your unique requirements.

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Deployment

ServiceOrchestrate is not a SaaS offering. It is built on a virtual or physical machine in your environment (on-premise or cloud IaaS). The management of the underlying platform is the responsibility of the customer.

The base platform includes functionality to deploy web forms, schedule and run automation tasks and create and deliver PDF reports.

Customisation of the platform will be required to implement the solution in your environment.

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Licensing

Base licensing includes a test and production environment, 25 users (named accounts) and 12 months base platform software maintenance. This is a perpetual license, ongoing charges apply for software maintenance, access to updates etc.

Licensing is based on user numbers and not devices or environments under control.

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